Privacy Policy

Last Updated: September 2026

At Arogya Sena, we respect your privacy and take reasonable steps to protect the personal information you provide to us.

This Privacy Policy explains how we may collect, use and protect information when you visit or purchase from our website.

Information We May Collect

Depending on how you use our website, we may collect information such as:

Name
Email address
Mobile/phone number
Billing address
Shipping address
PIN code
Order information
Payment-related information necessary to process transactions
Customer service communications
Website/device information
Information collected through cookies and similar technologies

How We Use Your Information

We may use your information to:

Process and fulfil orders
Deliver products
Send order confirmations and updates
Process payments
Provide customer support
Handle returns, refunds and replacements
Improve our website and products
Prevent fraud and misuse
Comply with legal and regulatory obligations
Send marketing communications where permitted and where you have provided the necessary consent

Payment Information

Payments may be processed through third-party payment providers.

We do not intend to collect or store your complete payment-card credentials directly on our website.

Payment information is handled according to the policies and security practices of the relevant payment provider.

Cookies

Our website may use cookies and similar technologies to:

Keep the website functioning
Remember preferences
Maintain shopping-cart functionality
Understand website usage
Improve website performance
Support relevant marketing/analytics activities where applicable

You may be able to control cookies through your browser or available website settings, although disabling certain cookies may affect website functionality.

Shopify

Our online store is powered by Shopify.

Shopify and its service providers may process information necessary to operate the store, process orders and provide ecommerce functionality.

Information may also be processed by other service providers used by Arogya Sena, such as payment processors, logistics partners and technology providers.

Sharing of Information

We may share relevant information with trusted service providers when necessary to:

Process payments
Deliver orders
Provide customer support
Operate our website
Prevent fraud
Meet legal obligations

We do not intend to sell your personal information as a standalone product.

Marketing Communications

If you receive marketing communications from us, you may request to stop receiving them by using the unsubscribe mechanism provided or by contacting us.

Transactional communications, such as order confirmations and delivery updates, may still be sent where necessary to fulfil your order.

Data Security

We use reasonable technical and organisational measures to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including rights to request access, correction, deletion or withdrawal of consent in applicable circumstances.

To make a privacy-related request, contact:

Email: arogyasenaa@gmail.com

Children's Privacy

Our website is not intentionally directed toward children, and we do not knowingly seek to collect personal information from children without appropriate legal basis or parental involvement where required.